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Defending your margins by  —

Slashing shipping waste, killing unprofitable SKUs & automating returns.

Lumnia plugs straight into your ecommerce stack to stop logistical loss, fraud and runaway returns before they hit your P&L.

What we do
Carrier optimisation
Dynamic multi‑carrier routing that cuts cost, fraud, and lost‑parcel risk on every shipment.
Product‑suite analytics
Real margin scores, return insights & price nudges that turn catalog bloat into profit.
AI returns desk
24/7 agent that handles refund requests, labels and fraud triage without human labour.
Why it matters
  • Europe's last‑mile costs jumped 25 % in the past 2 years.
  • 18 % of all online orders come back as returns.
  • Wardrobing & refund abuse drain up to 1.4 % of revenue.

Lumnia's suite flips those numbers, helping you reclaim up to 4% margin within a year.

Ready to reclaim your profit? Let's talk →

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